1. Due to the length limitation of the logistics company, the larger carpet will be packed in a folded way, so there will be creases, which is not a quality problem. Creases will disappear over time and can also be resolved by ironing. Hope you understand.
2. The product photos are taken by professional photographers and adjusted later to be as consistent as possible with the real objects. However, due to the deviation of lighting, display and personal understanding of color, there may be a certain color difference between the real object and the real object. The picture is not a product quality problem, please refer to the real object.
3. Due to manual measurement, the size may have an error of 1-3 cm.
4. If there is no quality problem for customized products, no return or refund is allowed.
If the carpet is defective, please contact us as soon as possible. We will send you a new email or a refund. Please understand, thank you!